At phweek, we believe that gaming should always be fun, safe, and within your control. We are committed to providing Filipino players with the tools, information, and support they need to enjoy our platform responsibly. Your well-being always comes first.
phweek takes responsible gaming seriously. We know that for the vast majority of our players across Manila, Cebu, Davao, Quezon City, and Makati, online gaming is a fun and entertaining pastime. But we also recognize that for some people, gambling can become a problem — and we have a duty to help.
That's why phweek has built a comprehensive responsible gaming framework that gives every player the power to set limits, take breaks, and seek help when needed. Our tools are available 24/7, free of charge, and easy to access directly from your phweek account settings.
phweek operates in compliance with PAGCOR's responsible gaming guidelines and the standards set by the Philippine Amusement and Gaming Corporation. We are committed to continuous improvement of our player protection measures.
phweek gives you full control over your gaming experience. All tools below are available free of charge inside your account settings.
Set a daily, weekly, or monthly cap on how much you can deposit into your phweek wallet. Once your limit is reached, no further deposits will be accepted until the period resets. Limits can be lowered immediately but increases take 7 days to take effect — giving you time to reconsider.
Define the maximum amount in Philippine Peso (₱) you are comfortable losing within a set period. When your loss limit is reached, phweek will automatically suspend your gaming session for the remainder of that period. This tool helps you stay within your personal budget.
Set a maximum duration for each gaming session. When your time limit is reached, phweek will notify you and, if you choose, automatically log you out. This is especially useful for players who find it easy to lose track of time while playing slots or live dealer games.
Enable periodic pop-up notifications that remind you how long you have been playing and how much you have wagered during your current session. Reality checks are a gentle but effective way to stay aware of your gaming activity without interrupting your experience.
Take a short break from phweek by activating a cool-off period of 24 hours, 7 days, or 30 days. During a cool-off, you cannot log in or place bets, but your account remains active. This is ideal if you feel you need a temporary pause without committing to full self-exclusion.
If you feel your gambling is becoming a problem, you can self-exclude from phweek for a minimum of 6 months or permanently. Self-exclusion is processed immediately and cannot be reversed during the exclusion period. Any attempt to create a new account during self-exclusion will result in immediate closure.
Sign in to your phweek account using your registered email and password.
Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
Navigate to the "Responsible Gaming" tab within your account settings panel.
Select the tool you want to use, set your preferred parameters, and confirm. Changes take effect immediately for protective measures.
Gambling is meant to be entertainment. If you recognize any of the following signs in yourself or someone you know, it may be time to seek help:
Answer these questions honestly. If you answer "yes" to two or more, we strongly encourage you to use phweek's responsible gaming tools or reach out to a support organization.
phweek strictly enforces the 21+ age requirement mandated under Philippine law for casino-style online gambling. We take the protection of minors extremely seriously.
Every phweek player must complete identity verification using a valid Philippine government-issued ID before making deposits or withdrawals. This process confirms your age and identity.
If you share a device with minors, we strongly recommend enabling parental control software and never saving your phweek login credentials on shared devices. Always log out after each session.
Any account found to belong to a person under 21 years of age will be immediately closed and all funds returned. phweek has zero tolerance for underage gambling.
You are never alone. phweek and the following organizations are here to help Filipino players who may be experiencing gambling-related difficulties.
Our responsible gaming team is available 24/7 via live chat inside the platform. Contact us to activate any tool, request self-exclusion, or simply talk to someone.
The Philippine Amusement and Gaming Corporation oversees responsible gaming standards for all licensed operators in the Philippines. PAGCOR provides guidance and resources for players seeking help.
The National Center for Mental Health operates a 24/7 crisis hotline for Filipinos experiencing mental health challenges, including gambling addiction. Confidential and free of charge.
Gamblers Anonymous Philippines offers peer support meetings and a 12-step recovery program for individuals struggling with compulsive gambling. Meetings are held in Manila, Cebu, and other major cities.
phweek is the Philippines' most trusted online gaming platform — because we put your safety first. Enjoy slots, live games, fishing games, bingo, and sports betting with full confidence that we have your back.